Exmoor National Park; 11, June, 2014: The Exmoor White Horse Inn, a 28 bedroom, 16th century, family run hotel located in the heart of Exmoor has today announced that it has received a TripAdvisor® Certificate of Excellence award. The accolade, which honours hospitality excellence, is given only to establishments that consistently achieve outstanding traveller reviews on TripAdvisor, and is extended to qualifying businesses worldwide. Establishments awarded the Certificate of Excellence are located all over the world and represent the upper echelon of businesses listed on the website.
When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honorees that takes into account reviews ratings. Businesses must maintain an overall TripAdvisor bubble rating of at least four out of five, volume and recency of reviews. Additional criteria include a business’ tenure and popularity ranking on the site.
"We are very proud to receive the TripAdvisor Certificate of Excellent Award for the 3rd year in a row, and wish to thank all of our Team for all the hard work and dedication in securing what is now considered the industry standard award in excellence. Customer satisfaction is very important to us in trying to move the business forward, even after 25 years we still strive to improve our customers experience, so a big thank you to all our past guests who took the time to complete a review on TripAdvisor," said Peter and Linda Hendrie at The Exmoor White Horse Inn. "There is no greater seal of approval than being recognised by one's customers”.
"TripAdvisor is pleased to honour exceptional hospitality businesses for consistent excellence,” said Marc Charron, President of TripAdvisor for Business. "The Certificate of Excellence award gives top performing establishments around the world the recognition they deserve, based on feedback from those who matter most – their customers. From Australia to Zimbabwe, we want to applaud exceptional hospitality businesses for offering TripAdvisor travellers a great customer experience.”
For Media Contact:
Person Name: Peter & Linda Hendrie
Company: Exmoor White Horse Inn Exford Exmoor National Park
Phone: 01643 831229