As criteria are met, point values are assigned. If the overall score exceeds the defined threshold values, the order is placed on hold for review and/or manager approval. Fraud scores may be computed in real-time as each line item is added to an order, or once for all items when the order has ended. Orders from the web, Customer Service, EDI, and Order Entry may be included.
“InOrder customers often find that their levels of risk vary widely based on their vertical market, catalogs, and promotion types,” says Tony Marchese, Morse Data VP. “Flexibility to raise and lower thresholds at the channel level is important, and this enhancement provides a copious list of fraud scoring criteria to work with.”About Morse Data Corporation