When it comes to business continuity and uninterrupted operation of all information processing systems, BEEPERcustomers can now expect the highest standards of service quality to be delivered. DataSpace certified 9MW Tier III Moscow Facility was chosen as a reliable colocation partner to provide data center services based on the best pricing, technological solution and security features on the market.
A reliable data center with the highest level of physical security is the key to successful implementation of continuous large-scale projects for any modern, fast growing company, whose core mission is supported by technology.
Sergey Makarov, Director of the IT Group Deparent at BEEPER, commented on the choice made in favor of DataSpace: "Our company has implemented a sophisticated technological concept of a distributed contact center in a multisite configuration. The construction of the infrastructure maintenance processes based on the service approach inevitably led to high demands for uptime and availability of the data center, as well as for the superior security standards."
David Hamner, CEO of DataSpace: "Beeper made the right choice - only a certified facility like DataSpace can offer guaranteed uptime and availability of 99.98% according to Uptime Institute Tier III Facility standard. Our engineering infrastructure is concurrently maintainable which offers exponentially greater reliability for the clients. DataSpace has pioneered the Russian data center market with a premium quality product and has achieved international awards and recognition for this. I applaud BEEPERfor investing in our superlative colocation offering."
BEEPERis now concentrating on providing uninterrupted customer services, while DataSpace operational team ensures business continuity for BEEPERmission critical processes in the most secure data center environment.
About the Companies
DataSpace is investing $250 million to modernize Russia´s economic infrastructure by developing and operating world-class colocation data center facilities certified Tier III by the Uptime Institute, the global data center authority. DataSpace focuses on the complexities of facilities operation and is IT services and telecom carrier neutral. Leading Russian and multinational financial institutions and telecom providers have chosen DataSpace as their Moscow data center partner.
BEEPERoffers professional outsourced contact center services, including the organization of information and reference services, comprehensive support, market research, telesales, automated service, and Partner contact center outsourcing.
BEEPERis the largest employer in the call center industry in Russia, ranking first in the number of jobs of operators in the four market leaders of contact centers in Russia (according to the RBC.research 2013 rating). BEEPER: http://callcenterbeeper.com/