Congruent, one of the most successful Microsoft Dynamics partner in India has recently announced that it will be providing round the clock support for its Dynamics GP and CRM division.
Congruent, a Seattle based company with a huge offshore development facility in India has been working with Microsoft Dynamics for more than a decade and in line with expanding their services, they have recently introduced 24/7 support to better serve its clients worldwide.
Asish Datta, General Manager of Congruent India said “We have been providing end to end technical and functional support for numerous enterprises and we have had many requests in the last few years for round the clock support on Microsoft Dynamics. We always knew it was only a matter of time before we went ahead with this as we had the resources and the technical capability and we thought this would be the right time to introduce 24/7 support.
This helps us to better serve our customers and to reach to a wider audience worldwide. Our continuous support structure enables our work timings to be attuned to that of the client’s time zone, ensuring that the customer doesn’t have to wait and the downtime is always kept at a minimum level.
Currently, this has been introduced for our Dynamics CRM and GP division and in the coming months, the same would be introduced for Dynamics SL and NAV as well.”
About The Company:
Congruent is a Microsoft gold certified partner, headquartered in Seattle, WA, has a huge offshore software development center in Chennai, India. Over the years Congruent has gained a wide range of clients across globe including few fortune 500 companies. 3M, Premera Blue Cross, StarBucks, Council on Foreign Relations, Daktronics, Fanatics and Maldives Airport are few of its clients.
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