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Implementation raises the bar for eServices in a bid to meet customer expectations & needs

[UAE, May 28, 2014] - Dubai Smart Government (DSG) has announced that Dubai Women’s Establishment (DWE) recently adopted DSG’s Government Resources Planning (GRP) systems to enable the organization to efficiently and effectively run their financial, logistics, and administrative operations in accordance with government laws and regulations. The implementation of the GRP systems raises the bar for eServices in a bid to meet customers’ expectations and needs.

DSG’s GRP Systems Department will fully support and assist the DWE personnel while they familiarize themselves with the new programs including the Payroll and Human Resources System and the Time Attendance System, which will be implemented in June 2014. The GRP systems will result in efficient and seamless operations and processes in DWE.

H.E. Ahmad Bin Humaidan, DSG’s Director General, said DWE is the newest addition to the current 45 government agencies in Dubai that are using GRP systems. He said: “DWE’s implementation of the systems will enable it to fully benefit from the government’s technological resources, solid infrastructure and electronic connectivity through the comprehensive Government Information Network. The network allows the exchange of information among government entities, while maintaining their independence. The GRP systems create an integrated infrastructure to help government entities manage their basic resources efficiently, thereby moving the wheel of eTransformation forward in the emirate. This is in line with the vision and directives of H.H. Sheikh Mohammed Bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai.”

“The GRP systems effectively help government agencies in Dubai provide an integrated range of services and use their resources efficiently. We reaffirm our full commitment to provide all forms of support to DWE to meet its future aspirations, help it secure and efficiently manage its internal operations, and reach its ultimate objective of reinforcing Dubai’s leading position. All of these efforts are in compliance with Dubai Government’s regulations,” H.E. Bin Humaidan added.

DSG’s Government Resources Planning (GRP) systems are composed of 28 efficient streams that cover finance, human resources, payroll, inventory, project management and assets management, in addition to eJob and eProcurement. The GRP systems integrate the networks of Dubai-based government entities into a unified platform to enable decision makers to access data under the highest standards of quality and performance. To date, GRP integrates more than 60 key government systems to help government entities run their operations efficiently, thus enabling them to better serve their customers.

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