The team at Utilize, a long-established IT support company based in Essex with a large industry presence in London and the South East, is excited to report that it has enjoyed one of its most prosperous years to date.
As a result of exceeding client expectations and being recommended to many businesses, Utilize has experienced exceptional growth throughout the last twelve months. In addition, Utilize has invested in three major areas of its business: development of staff with a continued training agenda for the next three years; replacing its core service operations package that reports on every aspect of service performance; its Customer Relationship Management System to allow its account managers to have information at their fingertips. These investments ensure its departments are running as smoothly and efficiently as possible in order to improve its level of service even further.
Warren Davies, Managing Director at Utilize, believes that the continued growth of the company is testament to clients seeking a tailored, managed service offering.
“Reactive, non-consultative IT support delivery can leave companies in the dark ages and productivity will continue to be affected unless they change their business perception,” he explains. “Companies need to embrace change if they are to thrive in today’s business environment. Utilize has been at the forefront of these changes and our clients continue to reap the rewards from a forward-thinking company.
“The fact that we continue to hold both ISO 9001 and ISO 27001 accreditations also proves our aptitude as a professional IT support, solutions and consultancy provider.”
Talk amongst senior managers at Utilize has, predictably, turned to how the company can continue to develop its service offerings in the months ahead.
“We’re looking forward to enabling even more enterprises to grow and expand through secure, well-managed IT systems in 2014 and will be working closely with our clients to ensure our services continue to reflect the demands of modern-day businesses,” adds Warren.
Utilize would like to take the opportunity to wish their clients, partners and suppliers a happy, healthy and prosperous New Year. Support was available for clients throughout the festive season to ensure the effective monitoring and management of all IT systems in the care of the company’s experienced support staff.
Utilize is a leading provider of IT support services in London and throughout the South East. Its team of expert consultants and engineers work tirelessly to deliver first-class network support to businesses looking for extra support for their in-house team and companies keen to outsource all their IT needs to a specialist provider.
Utilize has held the highest Microsoft accreditations for over ten years and is also the only IT support company in the South East to hold both ISO 9001 and ISO 27001 certifications. For more information on the wide range of IT support services available from Utilize, please visit the website or call 0845 366 6066.